Please note we can only assist clients who have placed an order on this website

If you have placed your order on a website other than canada-eta.com, we will be unable to assist you.

Our support team is available 24/7 to handle your enquiry. Please allow 48 hours for us to process and respond to your support request. Thank you for your patience.

If possible, please provide your eTA application number and traveler name when contacting us.